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Return Policy - Sigrid & Co.

Do you want to return your product?
If there is a reason why you are not satisfied with your purchase you may return it to us in the original packaging and has to be in perfect conditions for a refund within five days of receiving the item. Unfortunately, we are not making exchanges at this moment, but you can always place a new order, while we get your return and refund your money.
We do not credit original or return shipping costs unless there was a product damage in the shipping process or you received the wrong item.

Remember to properly package your return product to prevent any damage in the process, include all the details of the purchase that you made, and that was sent to you when you received the package, make sure to address all returns to:
756 Myrtle Ave
Suite 40
Brooklyn, NY, 11206 

You should get a confirmation email when the return has been received and processed. You will get a refund in the next days depending on you bank provider.

please keep in mind that the return products will be inspected to make sure that they are in the same conditions of when we send them to you, they have to meet this criterion. Otherwise, we won’t be able to refund your money.
We are not responsible for any damage or missing packages for a better option use its original box.

Did you get a damaged item?
We are always working to provide you with the best purchase experience, but we understand that sometimes unwanted things might happen, Please contact us immediately at hello@merakihomeaccents.com, to assure prompt resolution, please provide the order number, the email address associated with your account, and your phone number for fastest service. We will send you a new item as soon as we have inspected the package (original) and product, and the replacement item is available.